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Appreciative Inquiry And Knowledge Management |
Tojo Thatchenkery, Professor of Organizational Learning, School of Public Policy, George Mason University, US and Dilpreet Chowdhry, Management Specialist, FannieMae, Washington, DC, US
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‘ASKing (Appreciative Sharing of Knowledge) is at the heart of this comprehensive, compelling, and cutting edge guide to appreciative knowing and innovation. The authors have really managed to push the “appreciative envelope” here. They’ve taken well-known appreciative inquiry frameworks and methods, effectively improved on them, and extended them into the all important area of knowledge development and knowledge sharing. I expect that readers in all kinds of organizations and at many levels will find the ASK system readily usable and effective. The in-depth case studies across a wide variety of industries (including government) turn the book into a fine guide for knowledge sharing, making it particularly easy to “Learn how to ASK”. At the same time, academics, teachers, and students will find this book does a terrific job of summarizing and enlivening the existing appreciative inquiry/intelligence literature. If you've only got time and money for one book on appreciative organizational approaches, this is the one to get.’
– David Barry, Nova University, Lisbon, Portugal
The contributors to this book advance the Appreciative Sharing of Knowledge (ASK), a unique approach by which organizations create a culture that facilitates the sharing of information. Using social constructionist approaches, historical data, and case studies, the authors demonstrate that appreciation – or affirmation – is the key ingredient for people to trust each other and overcome their inhibitions and concerns about sharing what they know.
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Contents: 1. Introduction: A New Adventure 2. Knowledge Sharing: A Historical Perspective 3. The Generative Potential of Appreciative Processes 4. How to ASK 5. Private Sector Case Studies 6. Government Sector Case Studies 7. Public Service Case Study 8. Summary, Conclusion, and Invitations Bibliography Index
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This book is part of the New Horizons in Management series. To view the rest of the series, please use the link.
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New Horizons in Management series books 
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