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Research Companion To The Dysfunctional Workplace

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Research Companion To The Dysfunctional Workplace

Management Challenges and Symptoms

Janice Langan-Fox , Cary Cooper , Richard J. Klimoski

Edited by Janice Langan-Fox, formerly University of Melbourne, Australia, Professor Sir Cary L. Cooper, CBE, Distinguished Professor of Organizational Psychology and Health, Lancaster University Management School, Lancaster University, UK and Chair of the Academy of Social Sciences and Richard J. Klimoski, Professor of Psychology and Management and Dean, School of Management, George Mason University, US

Elgar original reference
2007 496 pp Hardback 978 1 84542 932 4
2008 Paperback 978 1 84844 252 8
ebook isbn 978 1 84720 708 1

Hardback £160.00 on-line price £144.00

Paperback £44.00 on-line price £35.20

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Series: New Horizons in Management series



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Description
A work exposing the phenomena of the dysfunctional workplace is long overdue. This fascinating work does just that, uncovering the subversiveness, counter-productive behaviour and unspoken ‘issues’ that management struggle with on a daily basis. It considers the symptoms of distress, illness, absenteeism, and inefficiency that point towards behavioural disorders and system-wide malfunction – those deemed to be the cause are often referred to as ‘successful psychopaths’. From personality disorders to wars over ‘territory’, this book chronicles, unravels and reveals the true nature of problems at work. So what can be done? International experts from diverse disciplinary backgrounds (including management, psychology and economics) provide lively discussion of and practical solutions for a whole range of dysfunctional phenomena in organizations.

Contents
Contents: Preface Introduction Part I: Barriers to Productive Work Part II: Managing Organizational Mayhem Index Contributors: V. Anand, A. Anandakumar, N. Anderson, J. Barling, T.E. Becker, N. Beckmann, R.J. Bennet, G. Brown, R.J. Burke, S.R. Clegg, J.N. Cleveland, C.L. Cooper, E. Coyne, G. Doron, I. Embley Smit, A. Furnham, R.M. Gasteiger, S.L. Grant, J. Greenberg, D. Greenberger, K. Henderson, M.S. Hershcovis, R.D. Hisrich, J.R. Hollenbeck, M.D. Johnson, M. Joshi, T.A. Judge, R.J. Klimoski, M. Kyrios, J. Langan-Fox, J.A. LePine, R.J. Lewicki, A.S. Lim, J. Lutz, K. Mather, R.C. Mayer, T. McAteer, R. Moulding, K.R. Murphy, M. Nedeljkovic, F. Pavlakis, T.S. Pitsis, C.R. Rate, S.L. Robinson, E. Salas, M. Sankey, M.J. Schabracq, D.L. Shapiro, D.E. Sims, R.J. Sternberg, E.C. Tomlinson, M.A. Von Glinow, R.E. Wood, L. Worrall

Further information

A work exposing and exploring the phenomena of the dysfunctional workplace is long overdue. This fascinating book does just that, uncovering the subversiveness, counter-productive behaviour and unspoken ‘issues’ that managers struggle with on a daily basis.

This Companion not only explores organizational dysfunction as it concerns individuals, it also examines broader issues of dysfunction and its effects with regards teams, managers and organizational systems. Lively discussion encompasses the symptoms of distress, illness, absenteeism, and inefficiency that point towards behavioural disorders and system-wide malfunction. From personality disorders to wars over ‘territory’, the book chronicles and reveals the true nature of often hidden workplace problems including bullying, unethical behaviour, loss of trust, organizational deviance, cowardice, workaholism, negative humour and emotions, personality disorders, mismanagement, and malfunctioning performance and selection systems. So what can be done? Practical solutions to these dysfunctional phenomena are presented by international experts from a range of disciplinary backgrounds including management, psychology and economics.

This fascinating, highly original book will be of enormous interest to students, researchers, academics and practitioners across all sectors of business and management, human resource management in particular.

Full table of contents

Contents:

Preface

Introduction

PART I: BARRIERS TO PRODUCTIVE WORK
1. When Good People Do Nothing: A Failure of Courage
Christopher R. Rate and Robert J. Sternberg

2. Personality Disorders and Derailment at Work: The Paradoxical Positive Influence of Pathology in the Workplace
Adrian Furnham

3. Problems of Employees with Personality Disorders: The Exemplar of Obsessive-Compulsive Personality Disorder (OCPD)
Michael Kyrios, Maja Nedeljkovic, Richard Moulding and Guy Doron

4. Tyrants and Workplace Bullying
Janice Langan-Fox and Michael Sankey

5. The Struggle of the Self: Identity Dysfunctions in the Contemporary Workplace
Glen E. Kreiner

6. Why Bad Leaders Stay in Good Places
Debra L. Shapiro and Mary Ann Von Glinow

7. Leadership and Ethics: The Darker Side of Management
Marc J. Schabracq and Iva Embley Smit

8. Employee Loss of Trust in Management: Surviving in a New Era
Roger C. Mayer

9. Employee Attachment and Deviance in Organizations
Thomas E. Becker and Rebecca J. Bennett

10. Work Hours and Work Addiction: Work Now, Pay Later
Ronald J. Burke and Teal McAteer

11. Feedback Phobia? Why Employees Do Not Want to Give or Receive Performance Feedback
Jeannette N. Cleveland, Audrey S. Lim and Kevin R. Murphy

12. Everybody Hurts, Sometimes: The Language of Emotionality and the Dysfunctional Organization
Anjana Anandakumar, Tyrone S. Pitsis and Stewart R. Clegg

13. Humor in Organizations: No Laughing Matter
Robert E. Wood, Nadin Beckmann and Fiona Pavlakis

PART II: MANAGING ORGANIZATIONAL MAYHEM
14. The Role of Organizational Practices and Routines in Facilitating Normalized Corruption
Mahendra Joshi, Vikas Anand and Kevin Henderson

15. The Dysfunction Territoriality in Organizations
Graham Brown and Sandra L. Robinson

16. Towards a Relational Model of Workplace Aggression
M. Sandy Hershcovis and Julian Barling

17. Understanding and Deterring Employee Theft with Organizational Justice
Edward C. Tomlinson and Jerald Greenberg

18. When Teams Fail in Organizations: What Creates Teamwork Breakdowns?
Dana E. Sims and Eduardo Salas

19. Collective Wisdom as an Oxymoron: Team-based Structures as Impediments to Learning
Michael D. Johnson and John R. Hollenbeck

20. The Bright and Dark Sides of Personality: Implications for Personnel Selection in Individual and Team Contexts
Timothy A. Judge and Jeffery A. LePine

21. Motives and Traits as a Driver of Adaptive and Maladaptive Managerial Styles
Sharon L. Grant

22. Avoiding Entrepreneurial Frustration: Building a Management Team
Robert D. Hisrich and Julie Lutz

23. Organizational Change and its Dysfunctional Effect on Managers in Large Organizations
Les Worrall, Cary L. Cooper and Kim Mather

24. Helping Creativity and Innovation Thrive in Organizations: Functional and Dysfunctional Perspectives
Neil Anderson and Rosina M. Gasteiger

25. ‘Dysfunctional’ Subcultures in Organizations: Threat or a Key to Enhancing Change?
Roy J. Lewicki, David Greenberger and Erin Coyne

Index



 
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